
Change or rekey · Terrace Hill
Vintage Mortise Lock Service in Terrace Hill
The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries.
Call now · open 24/7(548) 900-9717In plain words
The trim on the door face is the other half of the lock. The knobs ride on a square spindle that passes through the hub of the case, held by small set screws, and the escutcheons cover the spindle and keyholes. Slack in a knob, a knob that pulls off in your hand, or a thumb-turn that spins without moving the bolt usually traces to a worn spindle, a stripped set screw or a hub whose square has rounded. The service replaces spindle and screws, matches a hub or lever from stock or makes one, and fits everything so there is no free play before the latch starts to move.
How the visit goesThe interior bedroom doors on the second floor have the original mortise latches, and none of them close any more. The doors drift open, the small brass turn buttons do nothing, and the keyholes have been empty for as long as anyone can remember.
Vintage Mortise Lock Service · Terrace Hill
How the visit goes

- 1
The door before the lock
Before blaming a lock that may be perfectly sound, the locksmith looks at the door. With it open, the lock is cycled; with it closed, the latch and deadbolt are tried again. A lock that works open and fights when shut is telling you the door has moved. The gap around the door is checked top to bottom, the hinges are watched for a sag when the door is lifted, and the strike plate is inspected for bright wear marks where the bolt has been scraping past. In an older home with a solid wood door this is a routine finding, and correcting it is often most of the repair.
- 2
Cylinder work on a later mortise lock
A pin-tumbler cylinder on a mortise lock is serviced the same way as a modern one. The plug is pushed out with a follower, the old bottom pins are replaced to a new combination, and keys are cut to match, so a lost key stops mattering. If the plug is worn past rekeying, a new mortise cylinder is selected with the same thread length, the same cam shape and a finish close to the trim, and threaded into the case to the correct depth so the cam swings the bolt without binding. The set screw is seated into the cylinder's groove, and the key is tested with the case in the door.
- 3
A clear way out
If the entry door's deadbolt was keyed from both sides, the service leaves the inside operable without a key: a thumb-turn fitted to the bolt tail, or a knob function that releases the latch from inside. This is simply good sense for a door people use to leave the home, so nobody is stuck hunting for a key inside their own house. You are shown how the inside release works and asked to try it, and everyone in the household should know it too, especially anyone who grew up with the old habit of leaving the key in the door on the inside.
In the van
- Light lock oil
- Hardwood dowel and wood glue
- Hub followers and lever packs
- Deadbolt lever springs
- Mortise cylinder and cam
What affects the quote
- 1
Extras you choose on the day
A high-security cylinder, a lockbox for a spare bit key or a separate modern deadbolt above the original are optional additions. None is required to make the old lock work, and each is priced as its own line.
- 2
Whether the door has to come off its hinges
Some mortise cases can be serviced with the door hanging in place, while a tight jamb or a stubborn case sometimes means lifting the door off its hinges onto a level bench. That step is identified once the case is open and the repair needs are clear.
- 3
Bit key or cylinder lock
A bit-key case has keys filed by hand on the bench, while a cylinder lock is rekeyed or fitted with a new cylinder on a key machine. The two take different time and materials, and the quote follows.
Same fees day, night or weekend.
Vintage Mortise Lock Service: questions
Is it worth repairing an old mortise lock instead of replacing it?
Usually, yes. The mechanisms are simple and robust, and what fails is nearly always a spring, dried grease or wear on one part, all of which are repairable on a bench. Replacing the lock with a modern cylindrical set means boring a large hole through the door stile and filling the old pocket, which is more work and changes the door for good. A rebuilt case keeps the original trim and keeps the door intact.
Why does the deadbolt scrape or need a shove to throw?
Two causes cover most cases. Either paint has built up on the faceplate, the bolt or the strike so the bolt drags across it, or the door has dropped so the bolt is entering the strike pocket at an angle and rubbing its edge. Occasionally a bent deadbolt lever inside the case adds friction. Cleaning the paint back, adjusting the strike and checking the lever all happen as part of the service.
What information helps before you come out?
Whether the door takes a skeleton-style bit key or a flat key in a round cylinder, roughly when the house was built, what the knob and bolt are doing, and whether the trouble is worse with the door closed. A photo of the faceplate in the door edge and one of the keyhole side is worth a great deal. Mention how many doors are involved and how many keys you would like afterwards.
Vintage Mortise Lock Service near you
Brant, Ontario
Terrace Hill information
- Town
- Terrace Hill, Brant, Ontario
- In business
- 17 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (548) 900-9717
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
63%
Older homes. About 63% of homes in Brantford were built in 1980 or earlier, according to the 2021 Census.
Basement and side entries on older homes were often fitted long after the house was built, with whatever lock was on hand. Bringing those doors up to the standard of the front entry, and onto the same key, is a common and satisfying job.
61%
Mostly houses. Single-detached houses make up about 61% of homes in Brantford (2021 Census).
Detached houses have their own garages, sheds and gates, and each tends to carry a lock chosen on the day it was needed. A locksmith visiting such a home looks at all of them, not just the front door, and brings the whole property up to one standard.
Open 24/7
Request a visit
The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves.
Call now · open 24/7(548) 900-9717- On-site assessment preferred
- Same fees day, night or weekend
- 17 years in business




