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Closed mortise lock case with spindle opening, keyhole, latch and deadbolt on a wooden workbench. — Vintage Mortise Lock Service, Eagle Place

Change or rekey · Eagle Place

Vintage Mortise Lock Service in Eagle Place

The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries.

Call now · open 24/7(548) 900-9717

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In plain words

The trim on the door face is the other half of the lock. The knobs ride on a square spindle that passes through the hub of the case, held by small set screws, and the escutcheons cover the spindle and keyholes. Slack in a knob, a knob that pulls off in your hand, or a thumb-turn that spins without moving the bolt usually traces to a worn spindle, a stripped set screw or a hub whose square has rounded. The service replaces spindle and screws, matches a hub or lever from stock or makes one, and fits everything so there is no free play before the latch starts to move.

Sound familiar?

The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.

How the visit goes

Vintage Mortise Lock Service · Eagle Place

How the visit goes

Technician in a cap fitting a black mortise lock case into the edge of a wooden door beside an old knob plate. — Eagle Place
  1. 1

    Bit key or cylinder

    Older mortise locks come in two families, and the check sorts out which one is on the door. A keyhole shaped like a small keyhole silhouette takes a bit key, the skeleton key style, and the case works on wards and levers that the key's bit must match. A round face on the door with a slot for a flat key is a pin-tumbler cylinder threaded into the case. The distinction matters for everything that follows: how a lost key is replaced, whether the lock can be rekeyed, and what to do if the mechanism is worn out. It also settles whether a spare can be filed on the bench or cut on a key machine.

  2. 2

    Reassembly and setting the trim

    The case slides home and is screwed off, then the cylinder or keyhole escutcheon goes on, followed by the spindle, knobs and rosettes. The spindle is trimmed to length so the knobs sit against the door without pinching, and the set screws are tightened so there is no free play before the latch moves. The thumb-turn is aligned with the deadbolt tail so it throws with a light touch. Paint is cleared from the faceplate and strike edges where it was catching. Then the door is closed and the whole lock is worked from both faces with the key, the knobs and the turn, several times, listening for the latch to seat.

  3. 3

    Keys that fit the lock, and a spare

    You are handed keys made to the restored lock, counted into your hand, and each one is tried in the door before the locksmith drives away. For a bit-key lock that means keys filed to your case; copying one needs the right blanks and equipment, which most hardware counters do not stock, so the locksmith keeps the record needed to make more. For a cylinder lock it means keys cut to the new combination, with any old keys now useless. Keep one spare somewhere other than the door, ideally with a neighbour or in a lockbox, and treat bit keys gently: they bend in a pocket and a bent key is how most of these locks become stiff again.

In the van

  • Light lock oil
  • Hardwood dowel and wood glue
  • Hub followers and lever packs
  • Deadbolt lever springs
  • Mortise cylinder and cam

What affects the quote

  1. 1

    Travel and access

    Distance to the property and how easy it is to work at the door, on a busy entry or a third-floor walk-up, are part of any call-out and are stated when the visit is booked.

  2. 2

    Replacement case

    A case that is cracked or worn through is replaced with a reproduction or modern mortise case sized to the pocket. The case itself, any trimming of the pocket and the refitting are itemised separately from a repair.

  3. 3

    Parts that must be ordered

    A reproduction case or an unusual cylinder size may have to be ordered to measurement, which means a second visit to fit it. The quote separates the first visit from the return.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(548) 900-9717

Vintage Mortise Lock Service: questions

Advice · (548) 900-9717

Is it worth repairing an old mortise lock instead of replacing it?

Usually, yes. The mechanisms are simple and robust, and what fails is nearly always a spring, dried grease or wear on one part, all of which are repairable on a bench. Replacing the lock with a modern cylindrical set means boring a large hole through the door stile and filling the old pocket, which is more work and changes the door for good. A rebuilt case keeps the original trim and keeps the door intact.

Why does the deadbolt scrape or need a shove to throw?

Two causes cover most cases. Either paint has built up on the faceplate, the bolt or the strike so the bolt drags across it, or the door has dropped so the bolt is entering the strike pocket at an angle and rubbing its edge. Occasionally a bent deadbolt lever inside the case adds friction. Cleaning the paint back, adjusting the strike and checking the lever all happen as part of the service.

What information helps before you come out?

Whether the door takes a skeleton-style bit key or a flat key in a round cylinder, roughly when the house was built, what the knob and bolt are doing, and whether the trouble is worse with the door closed. A photo of the faceplate in the door edge and one of the keyhole side is worth a great deal. Mention how many doors are involved and how many keys you would like afterwards.

Brant, Ontario

Eagle Place information

Town
Eagle Place, Brant, Ontario
In business
17 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

63%

Older homes. About 63% of homes in Brantford were built in 1980 or earlier, according to the 2021 Census.

Old brass keys wear thin, and a key that has bent for years finally lets go in a cold cylinder. In older housing stock this is a regular call, so the locksmith is ready to extract the piece, check the cylinder and cut a new key from the code.

61%

Mostly houses. Single-detached houses make up about 61% of homes in Brantford (2021 Census).

Homeowners in houses often want a spare key that lives outside safely. A locksmith can fit a proper key safe or set up a keypad so a hidden key under a pot is no longer part of the plan.

Source: Statistics Canada, 2021 Census of Population

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Open 24/7

Request a visit

The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves.

Call now · open 24/7(548) 900-9717
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 17 years in business